Terms of Service

Last updated: January 9, 2026

Please read these Terms of Service ("Terms") carefully before using kintsugiclass.com ("Website") or purchasing our products.

By accessing the Website or making a purchase, you agree to these Terms.

Contact: support@kintsugiclass.com

1. Products and Services

Digital Products

We sell digital educational products including online courses, digital guides, and downloadable materials. These are delivered electronically—no physical products are shipped.

Course Access

Upon purchase, you receive:

• Immediate access to course materials
• Lifetime access to purchased content
• Access to any updates we make to the course

2. Pricing and Promotions

Pricing

All prices are displayed in the currency shown at checkout. Prices may change at any time without notice.

Promotional Pricing

We may offer promotional pricing, including:

• "Founding member" discounts
• Limited-time offers
• Special launch pricing

Important: Promotional offers may be recurring or extended. The display of a countdown timer or "limited time" language indicates the current promotional period, which may be followed by another promotional period. This is standard practice in digital marketing.

We do not guarantee that promotional pricing will not be available again in the future.

3. Payment

Payment Processing

Payments are processed through Stripe's managed payments service, which acts as the Merchant of Record for all transactions. This means:

• The payment processor handles payment processing, sales tax, and transaction compliance
• Your bank statement may show "Stripe", "Lemon Squeezy", or similar
• We do not store your payment information

Stripe Terms

Accepted Payment Methods

• Credit/debit cards (Visa, Mastercard, American Express)
• Other methods as available through the payment processor

Currency

Prices are charged in the currency displayed at checkout. Your bank may apply currency conversion fees.

4. Refund Policy

90-Day Money-Back Guarantee

We offer a 90-day money-back guarantee on all purchases made through our Website.

If you are not satisfied with your purchase for any reason, you may request a full refund within 90 days of your purchase date.

How to Request a Refund

Email us at support@kintsugiclass.com with:

• Your name
• Email address used for purchase
• Reason for refund (optional, but helps us improve)

We will process your refund within 5-10 business days. Refunds are issued to the original payment method.

No Questions Asked

We honor all refund requests within the 90-day period. You do not need to provide a reason.

After 90 Days

Refund requests made after 90 days will be considered on a case-by-case basis at our discretion.

5. Intellectual Property

Our Content

All course materials, including but not limited to:

• Videos
• Written content
• Images
• Downloadable resources
• Course structure and presentation

are owned by us and protected by copyright law.

Your License

Upon purchase, you receive a personal, non-transferable license to:

• Access and view the course materials
• Download provided resources for personal use
• Use techniques learned for personal or commercial projects

Restrictions

You may NOT:

• Share your account or login credentials
• Copy, reproduce, or distribute course materials
• Resell or redistribute any content
• Create derivative works for distribution
• Use our content to create competing products

Violation of these terms may result in account termination without refund.

6. User Conduct

You agree to:

• Provide accurate information when purchasing
• Use the Website and products lawfully
• Not attempt to hack, disrupt, or exploit our systems
• Not engage in any activity that could harm us or other users

7. Disclaimer of Warranties

"As Is" Basis

Our products and Website are provided "as is" without warranties of any kind, either express or implied.

No Guarantees

We do not guarantee that:

• The course will meet your specific expectations
• You will achieve particular results
• The Website will be error-free or uninterrupted

Skill Development

Learning a craft like kintsugi requires practice. Results depend on your effort, materials, and individual circumstances.

8. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the product
• We are not responsible for any loss of data, profits, or business opportunities

This limitation applies regardless of the legal theory (contract, tort, negligence, etc.).

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our products or Website
• Your violation of these Terms
• Your violation of any third-party rights

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for:

• The content of external sites
• The privacy practices of external sites
• Any transactions with external sites

11. Account Termination

We may terminate or suspend your access to our products if you:

• Violate these Terms
• Engage in fraudulent activity
• Share or distribute our content without permission

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date.

Continued use of our Website or products after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of Croatia. Any disputes shall be resolved in the courts of Croatia, except where prohibited by consumer protection laws in your jurisdiction.

For EU consumers: You retain all rights under EU consumer protection law, including the right to pursue claims in your local courts.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding our Website and products.

16. Contact

For questions about these Terms:

Email: support@kintsugiclass.com

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Omladinska 4, 51000 Rijeka, Croatia